New client UI is here: simpler, smarter, better

The new WaitWell client app UI is now live!

We’ve launched a brand-new look for the WaitWell Client App – and it’s designed with you in mind. The updated interface brings a cleaner, more modern design that makes it easier than ever to navigate, interact, and stay informed.

Whether you’re checking in, viewing your place in line, or accessing services, the experience is now smoother and more user-friendly on any device.

What’s new?

• A modern, refreshed design
  The app now looks cleaner and feels more intuitive, with a layout that’s easy to understand at a glance.
• Improved status page
  Key actions are now front and center, making it easier to find what you need without searching.
• Optimized for all devices
  Whether you’re on a phone, tablet, or computer, the new design adapts beautifully to your screen.

No changes to how you use the app

This was a visual update only – everything you’re used to is still right where it was. There are:

• No changes to features or workflows
• No setup required
• No additional costs
• No impact on your device or browser

Questions or feedback?

We’d love to hear what you think! If you have any questions or feedback about the new design, feel free to reach out to us at [email protected].

Thanks for using WaitWell

This update is part of our continued effort to improve how people connect with services in their communities. We’re excited to bring you a more polished, accessible, and enjoyable experience – and we’re just getting started.